You can use your own UPS account
Online Metals is always looking to improve. One thing we noticed in our reviews and comments from customers is that people want to use their own UPS accounts for better shipping rates.
The good news is that you can do that! We understand that shipping is often the sticking point for a lot of our customers when ordering metal.
Using your UPS Account
Below we have outlined the simple three step process to use your own UPS account:
1. Choose the shipping method that you want to use (Ground, Next Day Air, etc)
2. On step 3 of checkout, in the special handling and notes box. In this box, write your UPS number and instructions that you would like to use it.
3. Finish checking out
The receipt you receive will still have the price of shipping before your account is applied. Don’t worry though, we don’t actually bill you until the material ships out the door. When the order is received by the warehouse and they see your note, the order will be updated and we’ll send you an updated and corrected receipt.
Please note that if you ship on your UPS account, there is a $5 packing fee to cover the cost of our materials.
Plans for the future
As you may know, we’re working on a new website which is scheduled to launch within the next few months. One of the improvements for this new site that we’re pleased to have is a more automated and streamlined process for handling your UPS accounts. On the new site, you’ll just be able to add your UPS account number and have everything will be handled during the checkout process.
We can’t wait for these upgrades and we’d like to thank you for your patience as we finish setting this up.
In the meantime, we hope this knowledge is helpful and sparks some joy for you. Try it out today at onlinemetals.com!
A note on long lengths and rates
Please be aware that savings are based on your own UPS contract and so shipping rates may not be less than OnlineMetals rates. Also, UPS assesses a surcharge on 96″ or longer packages, which may wind up making the shipping more expensive than OnlineMetals rates. We have also have a surcharge for 96″+ lengths, but we have a special lower surcharge. If you have any questions, please don’t hesitate to contact us.